Factory Service Return Info
If your Parmak fencer needs service inside or outside your warranty period, you can contact your local dealer to see if they currently offer factory authorized service. If you are unable to find local service or would like to send the fencer directly to Parmak`s factory service center,the address is:
Parker-McCrory Mfg. Co.
2000 Forest Avenue
Kansas City, MO 64108
Please include the following information with the unit when sending it to Parker McCrory:
Contact information (name and phone number).
Return shipping address.
Purchase date with a copy of sales receipt (for warranty
Out of warranty repairs: All out of warranty fence charger repair costs must be prepaid before the fence charger will be returned. Upon receipt of your fence charger, we will diagnose the problem and contact you with the cost of repair.We accept Discover, Master Card, and Visa credit cards.
All factory service is warranted for 1 full year from date of service.
Retain a copy of your receipt, shipping information, and fencer serial number for your records.