The World’s Oldest Name In
Electric Fencing & Largest Selling Brands
"Proudly Made in the USA Since 1921"
800.662.1038
816.221.2000
816.221.9879

Customer Service

WARRANTY

PARMAK Electric Fencers are warranted to perform exactly as represented and to be free from all defects in materials and workmanship.  Any PARMAK Electric Fencer returned to factory within one year (two years on RM-1 and Solar-Pak models) after purchase from dealer will be repaired or replaced free of charge.  Warranty includes damage by lightning. Gel battery warranted one year. Parmak special steel housings warranted for life against rust.  If Parmak housing ever rusts, it will be replaced free of charge - regardless of its age.


Repair Service

If your Parmak fencer needs service inside or outside your warranty period, you can contact your local dealer to see if they currently offer factory authorized service.  If you are unable to find local service or would like to send the fencer directly to Parmak`s factory service center, the address is:

Parker-McCrory Mfg. Co.
ATTN:  Service
2000 Forest Avenue
Kansas City, MO 64108  

Please include the following information with the unit when sending it to Parker McCrory:

  • Contact information (name and phone number).
  • Return shipping address.
  • Purchase date with a copy of sales receipt (for warranty repairs only).
  • Problem description.
     

Out of warranty repairs:  All out of warranty fence charger repair costs must be prepaid before the fence charger will be returned.  Upon receipt of your fence charger, we will diagnose the problem and contact you with the cost of repair.  We accept Discover, Master Card, and Visa credit cards.

All factory service is warranted for 1 full year from date of service.

Retain a copy of your receipt, shipping information, and fencer serial number for your records.

 

To Request Additional Information

Please contact:

Parker-McCrory Mfg. Co.

2000 Forest Avenue, Kansas City, MO 64108

(800) 662-1038      

Phone:  (816) 221-2000       Fax:  (816) 221-9879
 

Phones are answered M-F 7:30am - 4:00pm CST

 

Thank You For Your Interest!
 

Copyright ©2009 Parker-McCrory Mfg. Co.

2000 Forest Avenue, Kansas City, MO 64108

 816.221.2000       Fax: 816.221.9879